My Virgin Media Account

Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand. You’ll be able to: • Check your broadband, TV, home phone details • View your latest bill, billing history and download them as PDFs • Manage your Direct Debit details and make a payment • Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home • Check order and appointment details easily • Find your account number and area reference quickly • Explore our latest offers Need a helping hand? Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.